In 2023, the global economy saw an intensified shift in trade patterns, reflecting evolving consumer behavior, geopolitical tensions, and supply chain reconfigurations.

Switzerland continues to lead the world in postal service efficiency, securing the top position for the eighth consecutive year. According to the Universal Postal Union (UPU), SwissPost has demonstrated remarkable adaptability in responding to the challenges posed by declining letter volumes while capitalizing on the rise of e-commerce.